Shipping Policy

We ship to most countries worldwide using the fastest delivery method available.

Order Processing: The order will be dispatched within 24 hours (for handmade products, the delivery time will be calculated after the production is completed). The arrival time of the product may vary depending on the location.
Estimated Delivery Time:
- Standard Shipping: 7-15 business days
- Expedited Shipping: 6-8 business days（Extra DHL Shipping Cost: $20）
Order Tracking: You can track the status of your order at any time.

Shipping Rates

A flat shipping rate applies to all orders.
Shipping rates are based on product weight and destination.
If an item is on back order, the available part of your order will be shipped first without additional shipping fees.

Free Shipping for U.S. Orders

Orders $50 and above: Free shipping (contiguous U.S. only).
Orders under $50: $9 shipping fee.
International Shipping: A flat rate applies, calculated at checkout.

Undeliverable Locations

We do not ship to the following addresses:

U.S. Territories: Alaska, Guam, Hawaii, Puerto Rico, U.S. Virgin Islands
Military Addresses: Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific

Shipping Delays & Customs

We are not responsible for shipping delays caused by:

Customs processing
Natural disasters
Carrier transitions (e.g., EMS, DHL to local carriers)
Strikes or delays in transportation
Additional customs fees or backend charges

Damaged Orders

If your order is damaged during transit, we will provide a free replacement. Please contact Customer Support via the Contact Us form and provide:

Photos of the damaged item
Photos of the damaged packaging

⚠️ Damaged items must be returned to the return address provided by our Customer Support team for inspection.